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Hands taking tablets from a blister pack beside a pill organiser on a wooden tableIllustrative photograph

Health and medication support

Help with the practical side of staying well at home: taking medicines on time, getting to appointments, and keeping the GP and pharmacy up to date when something changes.

What this includes.

Every care plan is agreed with you, so you choose which of these you need, and when.

  • Reminders and help with medicines, as set out in the care plan
  • Collecting prescriptions
  • Getting to and from appointments
  • Keeping in touch with the GP, pharmacist and district nurses
  • Help settling back at home after a stay in hospital
  • Day-to-day support for people living with long-term conditions

Good to know. We provide personal care, not nursing. Clinical care, such as dressing wounds, comes from your GP or the district nursing team, and we work alongside them.

An older man at a table watching as someone writes notes on a clipboard

How care starts.

Four steps, and the first one is a phone call.

  1. Talk to us

    Call or email and tell us who the care is for. You don't need every answer yet.

  2. We visit and assess

    We come to the home, meet the person, and find out what a good day looks like for them.

  3. Agree the plan

    Together we choose the visits and the help, and write them into a care plan.

  4. Care starts

    Carers arrive when agreed, and we review the plan as needs change.

Other ways we help.

Talk to us about care.

Call us and tell us what is needed. We will listen first, and there is no obligation.

01206 326555
Email
enquiries@stiviccareservices.co.uk
Office
75 East Hill, Colchester, CO1 2QW