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Accessibility

We want everyone to be able to use this website, including people who use a screen reader, a keyboard or a magnifier.

What we aim for

This website is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That means you should be able to:

  • zoom in up to 400% without text spilling off the screen;
  • use every link, menu and button with a keyboard alone;
  • use the site with a screen reader;
  • read all text against its background without strain;
  • use the site without distracting movement: nothing moves for more than five seconds, and your device's reduced motion setting turns movement off altogether.

How we checked

Every page was last tested in November 2026, with automated accessibility checks, by keyboard, and on phone and desktop screen sizes.

What we know is not fully accessible

Our Carbon Reduction Plan is a PDF that was produced before this website and may not work well with a screen reader. If you need it in another format, please ask and we will send it.

Some links take you to other websites, such as the Care Quality Commission and Companies House. We are not responsible for how accessible those sites are.

Tell us about a problem

If something on this website does not work for you, or you need information in a different format, please call 01206 326555 or email enquiries@stiviccareservices.co.uk. Tell us the page and what went wrong, and we will put it right.